Shipping

Orders will be packed and dispatched within 1-5 working days. The estimated delivery time is depending on the country. As soon as your order has been shipped, you will receive a shipping confirmation email with a tracking number.

Prices do not include relevant overseas customs duties, foreign taxes, or other fees, which may be imposed and this is the responsibility of the customer. Please check with your local customs office for further information.

Returns

In order to return an item, you must meet the following conditions: 

• The return must be sent back within 14 days of the delivery date.
• The item must be in its original, unused, unaltered and unwashed condition.
• The item must be returned with tags and packing. 

We do not cover the shipping costs of a returned item. Please ensure to track your returned parcel through your selected courier to ensure the parcel does not get lost, as we are not liable for lost returns. 

The address for returns is stated below:

Virtual Quality
Rietgorsmeen 145
3844ZP Harderwijk
The Netherlands